Bereavement Support

We are here to help you

We understand that losing someone close to you is one of the hardest things in life. And, if that is the case, we offer you our deepest sympathies.

We also understand that looking after financial affairs at such time can be very difficult. But we are here to help you.

Executor Relations Team

We understand that this is a very difficult time for you. The easiest way to reach us is by phone or email.

We promise that we will be do what we can to help make this easier for you. We have a team that are here to support you. 

So, if a customer of ours who is your partner, spouse or loved one has died please either;

  • Email us at haven.bereavement@mail.ebs.ie: if you choose to email us please tell us who has died and how to contact you. Will we phone you to talk about the other information we might need.
  • Phone us on +353 1 665 8240 Monday to Friday 9am to 5pm;
  • Write to us: Haven Executor Relations, 10 Molesworth Street, Dublin 2, D02 R126.
Important Regulatory Information

Lending criteria, terms and conditions apply. Over 18s only. Security may be required.

  • Warning: If you do not keep up your repayments you may lose your home.
  • Warning: You may have to pay charges if you pay off a fixed-rate loan early.
  • Warning: The cost of your monthly repayments may increase.
  • Warning: If you do not meet the repayments on your loan, your account will go into arrears. This may affect your credit rating, which may limit your ability to access credit, a hire- purchase agreement, a consumer-hire agreement or a BNPL agreement in the future.

Note: If you or your dependants intend to use the property as a principal place of residence, you must show evidence of mortgage protection insurance, unless you are exempt under the Consumer Credit Act 1995. Maximum loan to value of Owner Occupier Residential Properties - 90% of purchase price or valuation whichever is lower. Lending levels are subject to monthly repayment burden, typically not exceeding c. 35% of borrowers disposable income and will vary according to individual circumstances. Loan requests considered on the basis of proof of income, financial status and demonstrated repayment capacity (including capacity to repay at higher interest rates). Loans not available to people under 18. Mortgage loans require to be secured by a mortgage and charge on the subject property. A typical €100,000, 20 year mortgage for an Owner Occupier Residential Property with LTV greater than 80% will have a variable interest rate of 3.50% and APR 3.6%, and 240 monthly repayments of €579.96. If the APR does not vary during the term of the mortgage, the total cost of credit i.e. the total amount repayable less the amount of the loan would be €39,405.33 (inclusive of valuation report fees of €215). The total amount repayable would be €139,405.33. The effect of a 1% increase in interest rates for such a mortgage will add €52.69 to the monthly repayments. To assess the value of your property and make sure that it offers suitable security for your mortgage loan, you will need to send us a valuation report on it. This valuation report will cost you €150.00 and must be in our standard form and undertaken by a valuer from our Residential Mortgage Valuer’s Panel. If the valuation of the property is undertaken more than four months before the requested date of drawdown of the mortgage loan or of the final stage payment, we will require an up to date valuation of the property, in our standard form, before drawdown can take place; this will cost you €65.00. Lending criteria, terms and conditions will apply. Haven Mortgages Limited (trading as Haven) is regulated by the Central Bank of Ireland.