I Want to Make a Payment Towards My Mortgage

In Arrears on your mortgage and want to make a payment on the balance? Don’t worry, it’s very straight-forward. All you need to do is give our arrears support unit a call; they accept Laser, Maestro, and Visa Debit Cards.

You can also set up a direct debit to make your future payments that bit easier. Read below to find out how to contact the Credit Support Unit or download your direct debit form to set up future payments from your bank account.

How Do I Contact the Credit Support Unit to Make a Payment?

• If you’ve missed a payment on your mortgage, or you have a query about your future repayments, we have a dedicated team in the Credit Support Unit (CSU) ready to lend a helping hand.
• Our team will communicate clearly and regularly with you, get an understanding of your financial situation, and assess your case on an individual basis.
• To contact us, just call 0818 280 280.
• Our lines are open:
  Monday - Friday 9am - 5.30pm

The CSU team are not available on Bank or Public Holidays.

Your Debit Debit Form

Download your direct debit form here to make future repayments that bit more convenient.