Independent advice on managing your mortgage

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Helpful advice during a difficult time

If you are worried about paying your mortgage there is independent advice available. Here is information about some of the independent organisations that can help you get back on track.

Additional Support

  • MABs specialise in helping people experiencing financial difficulty. They look at all areas of your finances to help you come up with the best solution.
  • With offices nationwide, MABS offer a free and confidential service covering all areas of personal finance. They can help you draw up a budget, renegotiate repayments with lenders and advise you on any benefits you may be entitled to. To contact MABS, phone their local number 0818 072 000 (Mon - Fri 9am - 8pm) or visit their website on mabs.ie.

Keepingyourhome.ie is a website provided by the Citizens Information Board and the Money Advice and Budgeting Service (MABS). The site aims to provide comprehensive information on the services and entitlements available if you are having difficulties paying your rent or making your mortgage repayments.

  • citizensinformation.ie offers independent information on public services and entitlements in Ireland. You can also contact Citizens Information by calling them on 0818 074 000.
  • If you have missed mortgage payments, Citizens Information even provide a dedicated Mortgage Arrears Information Helpline on 0818 074 000, Monday to Friday between 9.30am and 5pm.

MAIAS provide access to mortgage information through the website www.keepingyourhome.ie. Borrowers can get specific financial advice, paid by their mortgage lender, from an independent accountant where a lender has proposed long term solutions for the borrower. See keepingyourhome.ie for a list of participating Accountants.

  • Free, independent third-party advice is available from the Irish Mortgage Holders Organisation.
  • The IMHO will even provide you with a designated point of contact, who will help you complete the Standard Financial Statement. This is a key component in managing your situation. Your assistance will be provided over the phone, online or in person.
  • The IMHO will then submit on your behalf, the relevant information to the Haven arrears support unit in order to reach a sustainable solution. You can contact the IMHO by phone on 1800 988 977 online at mortgageholders.ie or drop by in person.

The Banking & Payments Federation Ireland (www.bpfi.ie) represents Ireland's principal mortgage lenders. The BPFI has prepared a support guide 'Important Information to help people in mortgages arrears' which is another source of information to assist you.

The Competition and Consumer Protection Commission is the statutory body for Consumer help. Why not visit their website consumerhelp.ie and the section entitled “Your Money” and “Tools & Calculators

Other Useful bodies include:

Insolvency Service of Ireland 
isi.gov.ie and https://backontrack.ie/

Department of Social & Family Affairs 
Call: 01 704 3860
welfare.ie

Free Legal Advice Centres 
flac.ie

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