The right to erasure, also known as the right to be forgotten, permits you to request that we remove any personal information relating to you from our records if one or more of the following apply:
To meet our legal, business and regulatory obligations, there are certain circumstances where we are required to retain your personal information. Examples of these circumstances include:
If you wish to exercise your right to be forgotten based on the above criteria, you may call us on 0818 565 500 and speak to an agent or please send us a written instruction to Subject Access Request Team, 3rd Floor, Unit 33, Blackthorn Road, Sandyford, Dublin 18, D18E9T3.
Where a right to be forgotten request has been upheld, the information we processed will no longer be linked to your identity.
Your right to be forgotten will not impact your existing credit history.
Haven will only be able to forget accounts or products that are outside Haven’s Data Retention schedules and those that do not fall into our list of exemptions.
Accounts or products that can be forgotten will no longer be reported to the Irish Credit Bureau by Haven, as part of your credit history, so if removed, will not have an impact on your credit rating. For further information on how your credit rating is generated, please see the Central Credit Register website.